Frequently Asked Questions

Students have enough to keep them busy without them having to be concerned whether it’s safe to eat on campus. Here’s a list of our frequently asked questions as we plan of preparation that will ensure that we serve our Calvin students safely each and every day. Our COVID-19 Task Force has researched and continues to dig into the most recent information, advice and direction from top authorities including the Center of Disease Control, National Restaurant Association, and State of Michigan Executive Orders. As information changes, we are ready to pivot to meet the needs
and safety requirements. As Calvin University's campus hospitality provider, we want you to feel confident and assured that we are taking every possible precaution to do our part in minimizing the spread of any virus and to keep our Knights safe.

Catering

• Q: Will catering still serve the campus community?

  A: Yes, in conjunction with the state’s social distancing, safe food handling guidelines.

  A: All departments must have an account number to utilize catering

• Q: What has catering done to ensure the safety of clients and staff?

  A: We have adjusted our service to accommodate state guidelines.

Dining Halls

• Q: Will the dining halls be open when school starts?

  A: Yes, but only in conjunction with the state's social distancing and safe food handling guidelines. More information will be provided in the coming weeks. 

• Q: What are some of the policies or procedures the dining halls have in place to ensure the safety of the campus community in the dining halls?

  A: Take out containers will be available for all students, faculty and staff.

  A: All containers will be handed to each guest individually.

  A: Tables will be distanced according to the state's social distancing guidelines.

  A: Tables and chairs will be cleaned and sanitized in between each use.

  A: All high-touch areas will be cleaned and sanitized at least every 30 minutes.

  A: All condiments and napkins will be removed from the table and served by our staff.

• Q: Will dining hall staff have PPE?

  A: Yes, our staff will be provided with the appropriate personal protective equipment and be required to wear face masks while on-site.

• Q: If I live off-campus do I need a new meal plan each semester?

  A: Yes, all off-campus students need a new meal plan at the beginning of each semester. You can sign up for new meal plans at the student life center in the Spoelhof building.

  Calvin University
  Commons Building 231 B
  1835 Knollcrest Circle SE
  Grand Rapids, MI 49546

Johnny’s

• Q: Will Johnny's open in the coming semester?

• A: Yes, but only in conjunction with the state's social distancing and safe food handling guidelines. More information will be provided in the coming weeks.

• Q: What will Johnny’s hours be?

  A: Johnny’s will be open Monday–Thursday from 8 a.m–8 p.m, and Friday from 8 a.m–3 p.m.

• Q: What policies will Johnny’s have in place to ensure the safety of the campus community?

  A: Johnny’s and it’s staff will continue to observe physical distancing guidelines, decreasing dining capacity, and changing disposables and packaging to ensure that prepared food remains free from cross-contamination.

  A: Johnny's will require all employees to wear masks and gloves during services. Employees will also be required to change gloves out every hour.

Peet’s

• Q: Will Peet's open in the coming semester?

  A: Yes, Peet’s will be open Monday–Thursday from 7:30 a.m–9 p.m, Friday 7:30 a.m–5 p.m and Saturday from 9:00 a.m–5 p.m

• Q: What policies will Peet's have in place to ensure the safety of the campus community?

  A: Peet's will require all employees to wear masks and gloves during services. Employees will also be required to change gloves out every hour.

  A: Peet’s will also have protective plexiglass at the register to separate our employees from our customers.

  A: Peet’s no longer has a customer prep station, all creams and sugars will be added by a Peet’s staff member.

  A: Peet’s and it’s staff will continue to observe physical distancing guidelines, decreasing dining capacity, and changing disposables and packaging to ensure that prepared food remains free from cross-contamination. 

Prince Conference Center

• Q: Will Prince Conference Center open in the coming semester?

  A: Yes, on August 6, 2020 Prince Conference Center will be re-opening in conjunction with the state's social distancing and safe food handling guidelines.

• Q: What policies does the Prince Conference Center have in place to ensure the safety of their guests and employees?

  A: Prince has eliminated its self-serve station and individually wrapped all hand fruits and snacks.

  A: Added protective plexiglass at the check in counter.