Date: November 4, 2020

Subject: Important Reminders from Health Services

Dear Students:

As we experience an uptick in seasonal and COVID-like symptoms on campus, we are writing to pass along some important requests from the Health Services team.

If you are having COVID-like symptoms, or are requesting a COVID test because of possible exposure, Health Services asks that before you do anything, you complete your #CampusClear App.

On #CampusClear, please report all symptoms you are having and/or report that you have been in contact with someone who has tested positive or someone who is likely to have COVID and is waiting for a test result.

The link at the end of the #CampusClear App will then take you to your patient portal where you will find a form that you NEED to complete—this is very important. Whether you are experiencing even just one symptom or are requesting a COVID test for another reason, completing the form is an essential step. Once that form is complete, the #CampusClear App then will notify Health Services that we need to initiate next-steps, and you can expect to be contacted by a member of the team.

If you already passed the #CampusClear App and later began experiencing symptoms, then please go to and login using your Calvin-issued username and passphrase.

Next, click on the COVID Related Forms link to complete the “For any COVID related questions or to seek testing” form.

Calvin’s medical team is working from 8:00 am to 8:00 pm seven days a week right now, but due to the overwhelming number of students requesting a COVID test, we ask that you await contact from a member of our team rather than calling us, unless you are experiencing troubling symptoms such as high fever, significant shortness of breath, or unexplained chest pain.

As you wait, watch for our instructions about testing and possible need for a medical assessment. Please note that when a test is ordered, you will be provided with instructions either verbally or via email. In the meantime, you should stay confined to your residence and learn remotely. Please let us know at if you have been waiting more than 24 hours for a response from Health Services.

Thank you for helping us keep the phone lines open for those with medical emergencies and urgent medical matters.

Once again, please stay confined if you have symptoms—even slight ones—and reach out to Student Case Manager Kelsey Colburn at if you live on campus and need assistance confining alone in a room while you await instructions about COVID testing and next-steps.

Take good care!
Health Services