#CampusClear

COVID Response / #CampusClear

All members of the Calvin community must use #CampusClear to report any COVID symptoms throughout the year.

If a vaccinated or unvaccinated student is experiencing COVID symptoms, please fill out the CampusClear App and then call Health Services at 616-526-6187, x2 to schedule a testing appointment. Testing happens weekdays during normal business hours and results are back sameday while testing offsite may take 1-5 days to get results back.

If you think you have been exposed to COVID-19, please fill out the CampusClear app. You will be contacted during regular weekday office hours to discuss next steps.

If you have tested positive for COVID-19 at a testing provider that is not from Calvin surveillance or Health Services, please report your results to CampusClear. Remain in isolation and do not attend classes. You will be contacted to discuss next steps.

If an employee receives a positive COVID diagnosis, they should stay home and email Human Resources at humanresources@calvin.edu for further instruction. Employees with questions about COVID symptoms or exposure should email their manager and Human Resources for further instruction.

It’s easy to get started using #CampusClear. Just follow steps 1 and 2 below. If you don’t have access to a personal mobile device, go to step 3.

1. Download and register the app

To begin, click one of the images below to download the #CampusClear app on either the Apple App store or the Google Play store.

Download the app from the Apple app store

When you use the app for the first time, you’ll be asked to register, a process that will take just a few minutes. Follow these steps:

  • When prompted, be sure to allow #CampusClear to send you notifications. These notifications will remind you to note your health every day (though using the app is not required every day—only if you have symptoms to report).
  • When asked for an email address, enter your official students.calvin.edu address (or calvin.edu address for staff). Guests who want to use the app should use their personal email address. Watch for a confirmation email containing a link to complete the setup process. Once you've clicked the link in the email, you're all set to use #CampusClear.

2. Use the app if you notice symptoms

If you allow notifications, each day you’ll be reminded to note any symptom(s) you might have. If you’re feeling well, no need to use the app. If you have some health concerns to report, simply open the app and answer the health assessment question, and someone from our trained safety team will follow up. Please note though that the app can only be used once a day.

3. Use the web portal (for people without the app)

If you're using the mobile app to report symptoms, you don't need to use the web portal. This step is only for people who don’t use a mobile app.

If you don’t have access to a personal mobile device, or don’t want to put the app on your mobile device because you will visit campus only once or rarely, please report your symptoms through this link: https://calvin.edu/go/campusclear

When you use the portal for the first time on a computer, you’ll be asked to register, a process that will take just a few minutes. Follow these steps:

  1. When asked for an email address, enter your official students.calvin.edu address (or calvin.edu for staff). Guests should use their personal email address. Watch for a confirmation email containing a link to complete the setup process. Once you've clicked the link in the email, you're all set up to use #CampusClear.
  2. Return to the browser window where you're viewing #CampusClear. It will prompt you to answer the health assessment question, and someone from our Covid safety team will follow up. Please note that the app can only be used once a day.
  3. If you use the same computer and web browser to report symptoms in the future, #CampusClear will remember who you are and won't require registering again. If you use a different computer or different browser on the same computer, you will have to go through the setup process again.

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