- Do you allow smoking?
The Prince Center is a non-smoking facility. Guests of the Prince Center wishing to smoke must go to designated outdoor locations at the east and west ends of the building.
- Is parking available?
Yes there is—our main parking lot is located right in front of the building.
- Do I have to be a part of a conference to stay overnight?
No. We are open to the public.
- How do I make reservations?
Please call (616) 526-7200 or toll free (866) 526-7200 to make individual reservations or make a room reservation online. For group room blocks please ask for our Group Room Coordinator. To make individual hotel room reservations, you may speak with the Guest Services Representative directly.
- If the Prince Center is owned by Calvin University, are the rooms like dorm rooms?
Not at all. We have 69 beautifully appointed guest rooms with many of the amenities of a “regular” hotel.
- What are your check-in and check-out times?
Check-in is at 3 p.m. and check-out is at 12 p.m.
- Can you accommodate wheelchairs?
Yes, the Prince Conference Center is wheelchair accessible. Please request a wheelchair accessible room when making a reservation.
- Do you have a pool or fitness facility?
We do not have a pool inside the Prince Center. However, we have an on-site fitness center which features a treadmill, a stationary bike and a four-way weight machine. All of our guests are welcome to use the Calvin health facilities, which feature a pool, weight-training rooms, Nautilus weight equipment and gymnasium. Please note that there may be limited hours for these facilities.
- Is shuttle service to and from the airport available?
Yes. We offer free shuttle service between 6 a.m. and 11 p.m. to and from Gerald R. Ford airport. We do require a notice of 7 days prior to arrival at the airport in order to schedule the shuttle. If proper cancellation notice of 24 hours is not given, a $25 fee will be added to the guest bill. Under circumstances of delayed and cancelled flights, we will do our best to accommodate these changes. Please contact (866) 526-7200 or (616) 526-7200 for more information.
- Do you have an on-site restaurant?
No, but we do serve banquets and dinners for groups of all sizes, from four to 350. We are also located very near 28th Street in Grand Rapids, which has hundreds of restaurants, ranging from quick and light to elegant fine dining.
- What is the cancellation policy?
Cancellations made before 6 p.m. the day of arrival will not be charged a fee.
Meeting and Social Functions
- What is the maximum number of people your facility can accommodate?
320 persons Banquet Style and over 400 persons Theater Style in the Great Hall. Our overnight accommodations can sleep up to 261.
- Can I bring my own food into the Prince Center?
Events requiring food and beverages will be catered in-house. The Prince Conference Center has a very experienced catering department headed by our Certified Executive Chef and Catering Manager. Select from our extensive menu, or our Certified Executive Chef would be happy to customize a menu to anyone's taste.
- Do you serve alcohol?
The Prince Conference Center does not have a liquor license, however, we have partnered with a reputable and licensed vendor that can accommodate your bar/beverage service. *Wedding events are limited to offering Beer, Champagne, and Wine only. Please refer to our Policy Statement.
- What is the policy on cancellations, reservations, pricing, billing, tax exempt, alcohol, liability, etc.?
Please see our Policy Statement.